This hotel charged me $250 fee for smoking in a non-smoking room. One problem, it didn't happen. There were smoking rooms available, no smoke in mine. They've REFUSED to remove this charge, they've gone so far as to claim they have witnesses and to have found an...Read more
room not ready at 4:30 when I arrived after a ten hour trip. Check in is #:00 told it would be just a momen. I said this was not acceptable. The manager came out and said she was sorry and would give me a free night stay. After that she said she would find me...Read more
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